Insurance Benefits and Employee Assistance Programs 

Thought LAB Therapy has partnered with a national company to facilitate the use of certain insurance benefits. We file claims for the in-network plans for Aetna, Cigna, United Healthcare/Optum, Oxford Health, Oscar, and UMR. The ones we are in-network with are employer-sponsored and student health insurance plans. This partner service can provide an insurance verification which estimates your out-of-pocket costs for our therapy sessions, usually within two business days. You will be responsible for all non-covered services, deductibles, and co-pays for out-of-pocket fees on the day of your visit. This national provider does not contract with state Medicaid programs or Health Insurance Marketplace plans by these insurers, so I DO NOT ACCEPT MEDICAID. I am a provider for traditional Medicare (with red, white and blue ID card). We are not an in-network provider for other health insurance plans and do not file claims for out-of-network insurers. We currently participate in the Optum Live and Work Well Employee Assistance Program. We plan to begin participation in the Optum Emotional Well-Being Solutions Employee Assistance Program in January 2024. Employee Assistance Programs (EAPs) are a great benefit that gives employees access to a set number (usually 3-10) of free sessions. Talk to your Human Resources staff to learn if this benefit is available. 

You may be able to receive reimbursement for approximately 50-80% of my fees if your health insurance plan coverage includes out-of-network benefits. This partial reimbursement for treatment is often available for PPO-type insurance plans. You'll need to file a claim with your insurer and provide them with information, including medical codes and fees paid for your treatment. I can provide you with this documentation on a form known as a "superbill." If you choose to file an out-of-network claim for my services, I cannot guarantee your claim will be paid. *I do not file or process out-of-network claims, but I am willing to assist you with the claims process. 

 

Private Pay

Self-Pay Rates

• Psychotherapy is $200 per 53-60 minute teletherapy session (Appointments available Monday through Thursday from 10:00 am – 6:00 pm).            

• Evening Psychotherapy is $225 per 53-minuteteletherapy session (Appoitments available Monday through Thursday at 6:30 pm and 7:30 pm)  

• Concierge Therapy Service is $350 per hour session. I offer in-person mobile psychotherapy services on-site at your home or office. This prepaid retainer service is available in the following Louisiana cities (only): Covington, Mandeville, Abita Springs, New Orleans, and Metairie. Don’t hesitate to get in touch with me for more information.                       

• LMSW Supervision for LCSW Licensure is $75 per hour                                                                     

• Psychological Assessment is $275 ($200 per 90-minute intake + $75 for 2nd appt. required for the formulation of diagnostic assessment and written results and review).

• Business Services & Consulting fees vary but are available per service or per hour depending on your business needs.  

• Retainer Services are for individuals or businesses that require my availability outside of scheduled appointments. Two-week or one-month service contracts are paid in advance.  This is ideal for businesses or individuals that need access to my services on an on-call basis. Services are billed per contact. * I do not have on-call services on Sundays.        

Payment

I accept major credit cards, Health Savings Account (HSA) cards, or Flexible Spending Account (FSA) cards as forms of payment. I use Square, Chase or Ivy Pay for payment processing. Ivy Pay offers payment discretion and allows you to make payments without a merchant name being listed on your billing statement. I require a credit card and a insurance card to be on file 48 hours in advance of an initial appointment, or it will be canceled. You may see a $1 authorization once your credit card is on file. This is not a charge and will fall off  between 1-14 days, 

Cancellation Policy

If you cannot attend a session, please cancel at least 24 hours beforehand. Otherwise, you will be charged a late cancellation fee of $125. If I need to cancel, I’ll offer you a cancellation credit.